No return or exchange on perfumes.We guarantee that all products you buy are free ofdefects and suitable for intended use.
If you are not satisfied with your item,please contact us within 24 hours of receiving the shipment. There is also a 20% restocking fee on non-damaged items that are returned.
If you are returning an item, please contact us and describe the reasons for returning, indicating the invoice number and the date ofdelivery. We will issue a Merchandise Return Authorization Number (MRA #) that MUST be affixed on the outside of the return-shipping package.
In ALL cases, shipping and handlingfees are non refundable. Customer is responsible for paying the shipping charges to return the merchandise to us.
To ensure appropriate credit,please follow the instructions.
Request via email the Merchandise Return Authorization(MRA #).
Please make sure to use the original packaging. If thepackage is missing or damaged, no credit will be issued.
Enclose a copy of the invoice.
Please use safe and reliable shipping method that isverifiable, such as USPS Priority Mail with Delivery Confirmation, FedEx, UPSor Insured Parcel Post for returning shipment.
Return shipping cost is customer responsibility.
You will be notified via e-mail of your refund once we have received and processed the returned item.